WIC Breastfeeding Peer Counselor (Chautauqua County)

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Catholic Charities
Job Overview

The WIC Breastfeeding Peer Counselor is a paraprofessional support person who gives basic breastfeeding information and encouragement to WIC pregnant and breastfeeding mothers.


  • Attends breastfeeding training classes to become a peer counselor.
  • Receives a caseload of WIC mothers and makes routine contacts with all mothers assigned.
  • Gives basic breastfeeding information and support to new mothers, including telling them about the benefits of breastfeeding, overcoming common barriers, and getting a good start with breastfeeding.  Also helps mothers prevent and handle common breastfeeding concerns.
  • Counsels WIC pregnant and breastfeeding mothers in the WIC clinics, by telephone, home visits, and/or hospital visits at scheduled intervals determined by the local WIC Program.
  • Is available outside the WIC clinic hours and the usual 8 to 5 working schedule to new mothers who are having breastfeeding problems.
  • Respects each mother by keeping her information strictly confidential.
  • Keeps accurate records of all contacts made with WIC mothers.
  • Refers mothers, according to clinic-established protocols, to: WIC nutritionist, Breastfeeding Coordinator, Breastfeeding Supervisor, Lactation Consultant, Mother’s physician or nurse, public health programs in the community or social service agencies.
  • Attends and assists with prenatal classes and breastfeeding support groups.
  • Attends monthly staff meetings and breastfeeding conferences/workshops as appropriate.
  • Reads assigned books and materials on breastfeeding that are provided by the supervisor.
  • May assist in promoting breastfeeding through special projects and duties as assigned.
  • Attends WIC Peer Counselor staff meetings, Catholic Charities, and NYSDOH trainings and achieves proficiency in computer systems.


Minimum of a High School Diploma or GED.


Has breastfed at least one baby for at least 12 months. (Does not have to be currently breastfeeding). Can work about 10 – 15 hours a week. Is willing to make phone calls from home when needed.  Has reliable transportation.

Bilingual Preferred.

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