JOB SUMMARY: The Prevention Case Manager’s primary responsibility is to administer the program according to the Department of Housing and Urban Development’s (HUD) regulations and with the City of Buffalo’s Policies and Procedures. This position works closely with the Catholic Charities Housing team as well as the Catholic Charities Central Intake team. The Case Manager will work with low-income families who are facing evictions to prevent homelessness by focusing on one-time and short-term financial assistance, case manager, advocacy, landlord mediation, and other supportive services that result in maintaining stable, permanent housing. The Case Manager screens, assesses, and conducts intakes for prospective participants. The Case Manager provides enrolled families financial assistance, temporary case management, and other support to ensure families are able to independently maintain their housing when graduated from the program.The position is responsible for a full caseload. The position will require the candidate to make independent responsible decisions in service delivery with continued supervisory guidance. The individual must be a self-starter, highly organized and detail oriented with strong communication skills, experience in case management, an understanding of Trauma Informed Care and Harm Reduction, and ability to work flexibly and creatively and have a passion for our mission-to help the most vulnerable.
- Maintain regular contact with clients being screen or enrolled.
- Navigate clients through the ECDSS as well as other government bodies to secure entitlement benefits, if needed.
- Perform assessments on all applicants for programs eligibility.
- Provide case management services to all clients enrolled in the program.
- Participate in the WNY Coalition for the Homeless and Prevention Committee along with other committees that benefit the Housing team.
- Collaborate with other community providers.
- Participate in weekly case conferences with the Prevention team.
- Accurately maintain paper files for all clients enrolled in the program.
- Document all case notes, links to services, and treatments in HMIS.
- Maintain positive relationships with landlords and other providers.
- Enter call case notes and other assessments into HMIS.
- Keep quality of HMIS data at 97% (HUD requires 95%).
- Prepare any and all reports that are required in a timely fashion.
- Meets quantitative expectations established by the
- Take an active role in Catholic Charities activities.
- Other duties as assigned by FACS Director/Assistant Director and/or Direct Supervisor
- Comply with the Agency’s Compliance Program, Code of Ethics, laws, regulations, and ethical standards applicable to your job duties.
EDUCATION: Bachelor’s degree in Social Work or related field or completion of 1 year of graduate training from an accredited school of social work.
Specify Special Requirements: Valid Driver’s License
EXPERIENCE:Two years of supervised Social Work I experience with Catholic Charities and demonstrated ability to perform at a beginning level Social Worker II or 3 years of supervised Social Work I experience with Catholic Charities. Incumbent could also possess 4 years of acceptable social work experience and demonstrated ability to perform at Catholic Charities.