Lead Retail Sales Consultant

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City Mattress
Job Overview

Company Description

City Mattress, a family owned and respected retailer in business for 55 years, is recognized as being the top mattress and bedroom furniture retailer in WNY. We value our employees as much as we value our customers, and strive for an unparalleled customer experience. We are looking for friendly, motivated, sales professionals that appreciate excellence in customer service to join our stellar sales team. The ideal candidate is looking for a company to build a long term career with growth potential for management. Be a part of a company where respect, quality and trust are an integral part of our culture.

Job Responsibilities

  • Greet guests in our retail showroom to find the perfect match for their sleep comfort
  • Create an exquisite customer experience by matching customers with quality merchandise
  • Learn all of the merchandise to present the best suited products for customers
  • Assist guests with purchasing, financing, and delivery follow up
  • Provide an excellent customer experience
  • Support our culture of honesty and integrity
  • Maintain professionalism at all times
  • Work diligently toward exceeding personal sales goals

Qualifications and Skills

  • Natural ability to relate, connect, and build rapport with customers.
  • College degree preferred but not required
  • Professional demeanor and presentation
  • Excellent communication skills
  • A flexible schedule is ideal as our retail hours include evenings, weekends, and holidays


  • Family owned company in business for 55 years
  • Competitive salary (45-80K)
  • Inviting work environment
  • World class comprehensive training program
  • Medical
  • Dental
  • Vision
  • Basic and supplemental Life insurance
  • 401K
  • Flexible Spending Account,
  • Paid vacation and personal time off
  • Wellness incentive program
  • Employee discount program on merchandise
  • Visit us on our website at citymattress.com. and pranasleep.com. Apply now

Job Type: Full-time

Salary: $45,000.00 to $80,000.00 /year


  • retail sales/customer service: 3 years (Required)


  • Bachelor’s (Preferred)

Application Question:

  • Are you available to work, evenings, weekends, and some holidays?

Additional Compensation:

  • Commission
  • Bonuses
  • Store Discounts
  • Other forms

Work Location:

  • Multiple locations


  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Parental leave
  • Other

Pay frequency:

  • Every other week

Work includes:

  • Evenings
  • Weekends
  • Holidays

Paid Training:

  • Yes


  • Store Manager
  • Ops Manager

Shifts announced:

  • Weekly

Advancement Opportunities:

  • Strong sales associates will be considered for management.

Typical start time:

  • 10AM

Typical end time:

  • 8AM

This Job Is:

  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma


  • Weekends required
  • Holidays required

Company’s website:

  • citymattress.com, pranasleep.com

Company’s Facebook page:

  • https://www.facebook.com/CityMattress

Benefit Conditions:

  • Waiting period may apply

Work Remotely:

  • No
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