The role of the Certified Recovery Peer Advocate/Specialist is to provide peer support, advocacy and linkage services to individuals and/or their affected families when an individual is brought to hospital emergency departments due to heroin or opiate prescription use and/or overdose, and/or due to other substance use.
- Exemplify Catholic Charities’ mission, vision, guiding principles and policies and procedures
- Promote and demonstrate integrity and ethical performance, consistent with the Catholic Charities’ Corporate Compliance Program, Code of Ethics, legal mandates & labor laws, managing contractual/funder regulations and accreditation standards, regulations and policies and procedures (e.g. COA, OMH, OASAS).
- Utilize their “lived experience” to engage people on the street and in hospital emergency rooms, developing brief person-centered service plans, providing referrals and linkages to needed services. Provide support, encouragement and guidance in linking persons to appropriate services.
- Provides outreach, advocacy, mentoring and recovery support services to those seeking or sustaining recovery.
- Working collaboratively with Hospital SBIRT Health Coaches, will meet with individuals and/or family/significant others at local hospitals ED’s or agreed upon locations if discharged to assess their needs and connect them to treatment and other support services across Nassau and/or Suffolk Counties.
- Remain in an active role and provide follow-up on the individual and/or families @ 30, 60, 90 and 120 days’ post discharge from ED.
- Collect any necessary data to assist in reporting to funding sources and/or hospital system.
- Act as liaison between the Program and the communities it serves.
- Represent the Program in a professional knowledgeable manner.
- Assist in the promotion of the Program through information and education about its services to the Communities we serve.
- Provide direct outreach to courts, attorneys, hospitals, probation, parole, DSS, CPS, DDP, MDs, Schools and various other community groups with direct referral back to the Agency and its Program(s) if necessary.
- Represent the Program at various community events, such as Narcan Trainings, Fairs, Forums, etc. as possible.
- Assist in the creation of flyers and promotion information with and under the direction of the Program Director(s).
- Document and report on contacts made in the community with the Program Director(s) and hospital reporting system. Documentation should include name of contact, agency if applicable, address and phone number and any other required information.
- Complete QI Training during onboarding and participate in QI refresher training as needed.
- Facilitate sharing of data with the individuals to whom it applies to facilitate
EDUCATION: High School Diploma or general equivalency diploma.
NYS OASAS CRPA, CRPA-P.
EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES:
- Knowledge of substance use disorders prevention, treatment and referrals
- Relevant life experience required which includes personal experience living with a disability, history of substance use, or social/ emotional challenge and willingness to draw upon this experience to serve as a role model to support recovery goals of individuals served.
ADDITIONAL EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES:
- Evidence of exceptional professional, interpersonal and communication (oral and written) skills required.
- Demonstrated effectiveness with engaging with cross-functional teams
- In-depth familiarity with WNY community and continuum of human services (health, behavioral health and social services) systems, organizations and resources
- Fluent in various computer applications (e.g. Word, Excel, Access), electronic database systems and electronic health records; experience with graphic reporting applications preferred
- Requires travel – must possess valid NYS driver license and agency-required level of auto insurance coverage and be able to travel as needed within the eight county WNY region.
- Must be prepared to work a flexible schedule in order to participate in agency-related activities/events that may take place outside of typical business hours.